Helping You Drive Sales Performance with Every Interaction
Business-to-business marketing is growing at a rapid pace, and with this growth comes a host of fresh challenges. New products and innovations emerge each day, making engaging customers increasingly difficult. Companies are faced with mounting pressure to present quantifiable results from marketing activities, yet most lack the technology and data insight to effectively track the sales process. Add to this the complex decision-making process involved in B2B purchases, and it’s no wonder that today’s B2B marketers face an uphill battle.
PRC has spent over two decades helping B2B marketers overcome their challenges, even in the most tumultuous of economic environments. Our B2B Inbound & Outbound Sales Solutions are designed to help you develop strong, profitable customer relationships while building brand awareness and expanding your market horizons.
Why PRC B2B Sales Solutions?
PRC’s B2B Inbound & Outbound Sales Solutions offer your business significant advantages over the standard outbound teleservices model. Through defined targeting, rigorous performance monitoring and meticulous project management, we empower you to expand your possibilities and achieve the growth and profitability you desire.
How Are PRC’s Teleservices Different?
Typical B2B prospecting teleservices are engineered to produce any type of lead—as opposed to the actionable and qualified sales opportunities that are coveted by your sales team. Campaign or list-based marketing doesn’t build on previous customer interactions and fails to consider your sales force and its current pipeline activity. As a result of these inefficiencies, over 70% of ripe opportunities in the marketplace are neglected or lost—revenue dollars down the drain.
PRC’s proprietary SmartPipe sales solution nurtures these ignored leads, driving substantial and quantifiable increases in your Sales & Marketing ROI. The distinguishing components of SmartPipe are as follows:
Targeted, Needs-Based B2B Selling Approach
PRC has developed competencies critical to “closing the deal” in business-to-business telesales. We have the ability to influence gatekeepers and reach management-level executives directly. Beyond this, our professionals have the skills and knowledge to engage decision-makers in meaningful dialogues relative to their unique challenges, priorities and objectives
Rigorous Teleservices Performance Monitoring
PRC’s B2B Performance Engineering Group is dedicated to optimizing the effectiveness of your prospecting, sales and customer development initiatives. Intelligent queuing, data management and data analytics are leveraged to continually improve your performance.
Comprehensive Project Management
Unlike standard B2B teleservices where management of strategic program transitions is driven by the client, PRC’s B2B Client Management Team skillfully manages the execution of your program, step by step. Your dedicated Account Manager acts as a true business partner by: Delivering distinctive insights and subject matter expertise on business-to-business market drivers and applying these insights to your program.
Customizing and implementing your B2B Sales Solution to meet your unique business objectives.
Managing the overall strategy and tactical execution of initiatives and improvements.
Communicating opportunities and threats to your program’s performance.
Have Confidence in Our B2B Sales Experience
With over 9,000 employees and 18 contact centers worldwide, PRC has been providing B2B prospecting, telesales and customer management for the Global 2000 for over 21 years. We have extensive expertise in engaging decision makers in small business, middle-market and enterprise marketplaces across multiple industries. For our B2B clients, PRC staffs a dedicated business unit including a separate management team, facilities, technology, and hiring and training support.
PRC’s B2B Sales Solutions clients include:
PRC offers a range of Inbound and Outbound B2B Sales Solutions, customizable to fit your unique needs. For more information on how we can help you maximize the value of your customer relationships, please contact us at 888-CALL-PRC (888-225-5772).
