Recover More and Spend Less While Preserving Your Customer Relationships
For any company that extends credit to its customers, delinquent accounts are an inevitable reality. But although unrecovered debt cripples cash flow and erodes profits, some debt recovery efforts can be just as harmful to your business by fracturing customer loyalty and tarnishing your brand image. Today, achieving sustainability means finding the right receivables management partner, one who is skilled in persuading consumers to pay—while protecting the relationships and reputation you’ve worked so hard to build.
Trust PRC to help you lower costs and improve profitability through our proven Receivables Management Solutions. With demonstrated success across a wide range of industries, we have the experience, people and technologies to recover more of the money you’re owed, faster.
Receivables Management / Debt CollectionsFirst-Party Receivables Management: Early and Late-Stage This service line represents first-party loan, credit card receivables management and member account receivables management in the early and late stages, both consumer and commercial accounts. The delinquency rates range from one day past-due to 180 days past due, as pre charge-off accounts. Our account representatives typically make reminder calls in the client's name to recently past-due customers and courtesy debt recovery calls to more seriously delinquent customers. If telephone contact attempts are unsuccessful after the second day, a respectful message is left on answering machines/voicemails. Third-Party Receivables Management This segment performs receivables management for charged-off account holders for the credit card, auto loan, utility, healthcare, retail, and consumer loan verticals, to name a few. PRC's Third-Party receivables management service imparts a sense of urgency upon seriously delinquent customers, reducing net write-offs and the cost of debt recovery after charge-off.Most important is the timing, sequence and breadth of effort PRC account representatives apply to your portfolio. Through concerted calling campaigns supplemented with automated skip tracing and third-party notices, we have a demonstrated ability to collect from a high rate of previously uncollected accounts. Skip TracingNo matter the extent of account delinquency, PRC enhances live inventory and increases account resolution through our expertise in skip tracing. Our scoring and segmentation process incorporates leading-edge batch skip and data provision technologies, resulting in more callable inventory and a greater rate of overall recoveries. Receivables Management Processing - Back-Office Services The accurate management of your accounts is vital to maximizing your debt recovery success. PRC takes care of tedious back-office tasks including the following, allowing you to save time and reduce processing costs: Coding Payment Research and Processing Settlements Receivables Management Letter Services - Fulfillment PRC’s Receivables Management Letter Services are integrated with our operations database, giving us the ability to support seamless and automatic fulfillment. This serves to improve debt recovery efficiency and reduce costs while enhancing debtor contact. From First-Party Early-Stage to Third-Party Receivables Management, our Letter Services are customized to meet your program needs, including: Customized letterhead Contacting customers in your name Third party notices
First-Party Receivables Management: Early and Late-Stage This service line represents first-party loan, credit card receivables management and member account receivables management in the early and late stages, both consumer and commercial accounts. The delinquency rates range from one day past-due to 180 days past due, as pre charge-off accounts. Our account representatives typically make reminder calls in the client's name to recently past-due customers and courtesy debt recovery calls to more seriously delinquent customers. If telephone contact attempts are unsuccessful after the second day, a respectful message is left on answering machines/voicemails. Third-Party Receivables Management This segment performs receivables management for charged-off account holders for the credit card, auto loan, utility, healthcare, retail, and consumer loan verticals, to name a few. PRC's Third-Party receivables management service imparts a sense of urgency upon seriously delinquent customers, reducing net write-offs and the cost of debt recovery after charge-off.Most important is the timing, sequence and breadth of effort PRC account representatives apply to your portfolio. Through concerted calling campaigns supplemented with automated skip tracing and third-party notices, we have a demonstrated ability to collect from a high rate of previously uncollected accounts. Skip TracingNo matter the extent of account delinquency, PRC enhances live inventory and increases account resolution through our expertise in skip tracing. Our scoring and segmentation process incorporates leading-edge batch skip and data provision technologies, resulting in more callable inventory and a greater rate of overall recoveries. Receivables Management Processing - Back-Office Services The accurate management of your accounts is vital to maximizing your debt recovery success. PRC takes care of tedious back-office tasks including the following, allowing you to save time and reduce processing costs: Coding Payment Research and Processing Settlements Receivables Management Letter Services - Fulfillment PRC’s Receivables Management Letter Services are integrated with our operations database, giving us the ability to support seamless and automatic fulfillment. This serves to improve debt recovery efficiency and reduce costs while enhancing debtor contact. From First-Party Early-Stage to Third-Party Receivables Management, our Letter Services are customized to meet your program needs, including: Customized letterhead Contacting customers in your name Third party notices
This service line represents first-party loan, credit card receivables management and member account receivables management in the early and late stages, both consumer and commercial accounts. The delinquency rates range from one day past-due to 180 days past due, as pre charge-off accounts. Our account representatives typically make reminder calls in the client's name to recently past-due customers and courtesy debt recovery calls to more seriously delinquent customers. If telephone contact attempts are unsuccessful after the second day, a respectful message is left on answering machines/voicemails.
Third-Party Receivables Management
This segment performs receivables management for charged-off account holders for the credit card, auto loan, utility, healthcare, retail, and consumer loan verticals, to name a few. PRC's Third-Party receivables management service imparts a sense of urgency upon seriously delinquent customers, reducing net write-offs and the cost of debt recovery after charge-off.Most important is the timing, sequence and breadth of effort PRC account representatives apply to your portfolio. Through concerted calling campaigns supplemented with automated skip tracing and third-party notices, we have a demonstrated ability to collect from a high rate of previously uncollected accounts. Skip TracingNo matter the extent of account delinquency, PRC enhances live inventory and increases account resolution through our expertise in skip tracing. Our scoring and segmentation process incorporates leading-edge batch skip and data provision technologies, resulting in more callable inventory and a greater rate of overall recoveries. Receivables Management Processing - Back-Office Services The accurate management of your accounts is vital to maximizing your debt recovery success. PRC takes care of tedious back-office tasks including the following, allowing you to save time and reduce processing costs: Coding Payment Research and Processing Settlements Receivables Management Letter Services - Fulfillment PRC’s Receivables Management Letter Services are integrated with our operations database, giving us the ability to support seamless and automatic fulfillment. This serves to improve debt recovery efficiency and reduce costs while enhancing debtor contact. From First-Party Early-Stage to Third-Party Receivables Management, our Letter Services are customized to meet your program needs, including: Customized letterhead Contacting customers in your name Third party notices
Skip TracingNo matter the extent of account delinquency, PRC enhances live inventory and increases account resolution through our expertise in skip tracing. Our scoring and segmentation process incorporates leading-edge batch skip and data provision technologies, resulting in more callable inventory and a greater rate of overall recoveries. Receivables Management Processing - Back-Office Services The accurate management of your accounts is vital to maximizing your debt recovery success. PRC takes care of tedious back-office tasks including the following, allowing you to save time and reduce processing costs: Coding Payment Research and Processing Settlements Receivables Management Letter Services - Fulfillment PRC’s Receivables Management Letter Services are integrated with our operations database, giving us the ability to support seamless and automatic fulfillment. This serves to improve debt recovery efficiency and reduce costs while enhancing debtor contact. From First-Party Early-Stage to Third-Party Receivables Management, our Letter Services are customized to meet your program needs, including: Customized letterhead Contacting customers in your name Third party notices
No matter the extent of account delinquency, PRC enhances live inventory and increases account resolution through our expertise in skip tracing. Our scoring and segmentation process incorporates leading-edge batch skip and data provision technologies, resulting in more callable inventory and a greater rate of overall recoveries. Receivables Management Processing - Back-Office Services The accurate management of your accounts is vital to maximizing your debt recovery success. PRC takes care of tedious back-office tasks including the following, allowing you to save time and reduce processing costs: Coding Payment Research and Processing Settlements Receivables Management Letter Services - Fulfillment PRC’s Receivables Management Letter Services are integrated with our operations database, giving us the ability to support seamless and automatic fulfillment. This serves to improve debt recovery efficiency and reduce costs while enhancing debtor contact. From First-Party Early-Stage to Third-Party Receivables Management, our Letter Services are customized to meet your program needs, including: Customized letterhead Contacting customers in your name Third party notices
Receivables Management Processing - Back-Office Services
The accurate management of your accounts is vital to maximizing your debt recovery success. PRC takes care of tedious back-office tasks including the following, allowing you to save time and reduce processing costs:
Receivables Management Letter Services - Fulfillment PRC’s Receivables Management Letter Services are integrated with our operations database, giving us the ability to support seamless and automatic fulfillment. This serves to improve debt recovery efficiency and reduce costs while enhancing debtor contact. From First-Party Early-Stage to Third-Party Receivables Management, our Letter Services are customized to meet your program needs, including: Customized letterhead Contacting customers in your name Third party notices
PRC’s Receivables Management Letter Services are integrated with our operations database, giving us the ability to support seamless and automatic fulfillment. This serves to improve debt recovery efficiency and reduce costs while enhancing debtor contact. From First-Party Early-Stage to Third-Party Receivables Management, our Letter Services are customized to meet your program needs, including:
Why Outsource your Receivables Management to PRC? Lower debt recovery costs Optimize cash flow Reduce days in A/R Protect and enhance your company image Preserve your valuable customer relationships Assess performance with real-time data Recognizing the importance of maintaining consumer trust during the debt recovery process, PRC utilizes a personalized, sensitive approach to contact your customers and remind them of their payment obligations. Backed by a robust IT infrastructure, we employ cutting-edge skip tracing and data provision technologies to locate hard-to-find debtors and ensure a high rate of contact. Our complete Receivables Management Solutions also include fulfillment services to help you minimize overhead costs, enhance debtor communications and achieve exceptional recovery results. When it comes to debt recovery, early intervention is critical. According to the Commercial Collection Agency Association (CCAA), the ability to collect deteriorates at an average of 10% each month. After a year, the likelihood of collecting is just 25%. Rely on Our Proven Best Practices PRC recognizes the distinct and varied challenges of receivables management services. That’s why we’ve developed an industry-leading set of operational benchmarks designed to ensure you an optimal return on your investment. From industry-specific training for new hires to performance-driven incentive programs, PRC employs the right mix of quality initiatives and motivational programs to entice the experienced account representative to perform. Our operational capabilities include: Handling over $45 million in placements per day Approximately 70,000 records on daily inventory Over 100 FTEs engaged in different debt portfolios Daily recoveries exceeding $150,000 Over 25,000 hours a month dedicated to receivables management services Learn More about Our Receivables Management Services – Contact PRC Today At PRC, we work with you to develop a results-oriented receivables management strategy to enhance profitability without compromising your customer relationships. Our Receivables Management Solutions are highly flexible, tailored to fit your organization’s unique needs and objectives. For more information, please contact us at 888-CALL-PRC (888-225-5772).
Recognizing the importance of maintaining consumer trust during the debt recovery process, PRC utilizes a personalized, sensitive approach to contact your customers and remind them of their payment obligations. Backed by a robust IT infrastructure, we employ cutting-edge skip tracing and data provision technologies to locate hard-to-find debtors and ensure a high rate of contact. Our complete Receivables Management Solutions also include fulfillment services to help you minimize overhead costs, enhance debtor communications and achieve exceptional recovery results.
When it comes to debt recovery, early intervention is critical. According to the Commercial Collection Agency Association (CCAA), the ability to collect deteriorates at an average of 10% each month. After a year, the likelihood of collecting is just 25%.
Rely on Our Proven Best Practices
PRC recognizes the distinct and varied challenges of receivables management services. That’s why we’ve developed an industry-leading set of operational benchmarks designed to ensure you an optimal return on your investment. From industry-specific training for new hires to performance-driven incentive programs, PRC employs the right mix of quality initiatives and motivational programs to entice the experienced account representative to perform.
Our operational capabilities include:
Learn More about Our Receivables Management Services – Contact PRC Today
At PRC, we work with you to develop a results-oriented receivables management strategy to enhance profitability without compromising your customer relationships. Our Receivables Management Solutions are highly flexible, tailored to fit your organization’s unique needs and objectives. For more information, please contact us at 888-CALL-PRC (888-225-5772).
