With 17 locations and 9,000 associates worldwide, PRC has the infrastructure and capabilities to accommodate a range of customer-related needs on behalf of our clients. Our Global Contact Management Solutions are delivered out of 13 domestic call centers throughout the United States as well as 4 offshore teleservices facilities in India and the Philippines.
The geographic diversification of PRC’s call centers enables you to realize significant cost savings as well as the benefits of multi-lingual service delivery. Our disciplined approach to managing client teleservices programs is replicated throughout our network, ensuring consistency and excellence at every customer touch point. PRC’s global presence is just one of the ways we help you operate more efficiently while realizing the optimal return on your customer investment.
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PRC’s outsourced contact management and call center services can be tailored to fit the unique needs of your business. For more information on how we can help you maximize the value of your customer relationships, please contact us at 888-CALL-PRC (888-225-5772).
